Front Office Supervisor Grand Cayman

Front Office Supervisor Vacancy Grand Cayman | Front Office Supervisor Jobs Grand Cayman | Front Office Supervisor Grand Cayman

Front Office Supervisor Vacancy Grand Cayman | Front Office Supervisor Jobs Grand Cayman | Front Office Supervisor Grand Cayman

Front Office Supervisor Grand Cayman, Some of your responsibilities include:

  • Meet with staff to get any pertinent information at the start of the shift and review the Front Desk logbook.
  • Review all arrivals and departures noting any special requests, and challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
  • Make sure all shifts are covered as scheduled and cover as necessary.
  • Follow established key control policies, and credit policies, and be knowledgeable of all fire and emergency procedures.
  • Ensure the completion of the desk agents’ AM/PM checklist.
  • Handle guest situations as they arise in a calm and professional manner.
  • Be an expert in all employee duties to ensure you are “leading by example” in all that you do.
  • Maintain professional contact via telephone with all other hotel departments.
  • Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
  • Maintain cleanliness, and organization of back office, front desk, and front desk closet, as well as an inventory of office supplies.
  • Counsel and coach employees when necessary, using accurate documentation and techniques.
  • Ensure all employees complete their duties before departing, and that they are posted at their stations on time.
  • Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
  • Accountable for meeting or coming in under payroll and expense budgets.

Please send your resume to laura@dcglobaltalent.com

Front Office Supervisor Vacancy Grand Cayman | Front Office Supervisor Jobs Grand Cayman | Front Office Supervisor Grand Cayman

Front Office Supervisor Grand Cayman
Front Office Supervisor Grand Cayman

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